A focused workflow for engineering escalations

Plug in your Stack. Point your Agents. Close the Loop.

Run your engineering escalation queue with full ticket context, fast ownership, and API automation.

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Where cmdt.dev fits

⚡

Less Context Switching

Triage, investigate, and reply in one focused workflow.

🔒

Clear Escalation Ownership

Assign the right engineer fast and keep every handoff visible.

🎯

Fits Your Stack

Use CLI and API where your engineering team already works.

Start in 2 minutes

Engineering escalation workflow

Set up in minutes, then triage and resolve tickets with full context.

brew install cmdt
cmdt auth login
cmdt inbox
cmdt ticket conv_123
cmdt reply conv_123 "On it - shipping a fix now."

Core workflow

01 Receive

Grab open conversations without leaving your shell.

cmdt inbox --status open --limit 20
02 Understand

Inspect ticket thread plus customer context in one view.

cmdt ticket conv_123
03 Resolve

Send responses immediately and stay in coding flow.

cmdt reply conv_123 "Fix deployed. Please retry."

API-first by default

Automate anything

Drive support workflows from CI, bots, and internal tooling.

curl -X GET https://cmdt.dev/api/v1/conversations?status=open \
  -H "X-API-Key: $CMDT_API_KEY" \
  -H "X-API-Secret: $CMDT_API_SECRET"
Generate API KeyAPI Docs

Ready to get started?

Start using cmdt.dev today

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